What callers usually need checked
Houston homes can have roof rats in attic voids, mice around kitchens and garages, and rodent activity near weep holes, pipe penetrations, roof returns, AC lines, and older crawl or utility spaces. A phone call helps focus the request around the right problem: inspection, trapping, exclusion, or cleanup guidance.
Useful details to have ready
Tell the dispatcher where you noticed droppings, when scratching is loudest, whether pets have found anything, and whether the issue is in a house, apartment, restaurant, warehouse, or office. These details help avoid wasted time and make the service request clearer.
Why inspection matters before exclusion
Sealing gaps without understanding activity can trap rodents inside or miss the travel route. Inspection-focused calls should cover evidence, entry points, nesting areas, and the next practical step.
Common questions
Do I need an inspection if I only hear scratching?
Yes, scratching in walls or attics can come from rats, mice, squirrels, or other animals. A rodent-focused inspection request helps clarify what type of help is appropriate.
What should I avoid touching?
Avoid disturbing droppings, nesting material, or dead rodents without protection. Describe what you found by phone first.